Bought this product just over a year ago, used for less than 12 months as we bought it before moving in. A week ago, the drier started making a loud band with every revolution of the drum, so there is clearly a problem. Just out of warranty so I expect a big repair bill. Product has only had light use, just me and my wife, no big family, so this is especially disappointing. Love the drier and it does a great job, shame about the problem, this has certainly put a question over durability and has put a downer on Samsung products, hope the washer proves more durable.